There are many solutions available to your business If you’re looking for a digital solution that’s complex. There are many digital solutions that can help you improve the efficiency of your business operations. They include streamlining organizational processes such as payroll watch, monitoring several hours on projects, and billing.
It’s difficult for sales professionals to communicate the value of these abilities. This requires new skills, such as the ability to adjust the value proposition based on different requirements.
It is equally important to comprehend the complexity of the digital solution. It is not uncommon for successful solutions to trigger demands for increased services, personalization and greater flexibility. The ability to manage this variability to embrace value-adding complexity and avoid non-value-adding complexity is a key issue for digital businesses. Jeanne Ross is a principal researcher at MIT’s Center for Information Systems Research, and coauthor of Designed for Digital : How to Design Your Business for Sustainable Success (The MIT Press 2019). She writes a monthly column on digital strategy for Harvard Business Review.